The following guideline has been agreed, with the support of PSA & WISPA, to help make play continuous and allow spectators to get fully involved without being requested to keep quiet. It is applicable immediately.
To enable squash spectators to more actively enjoy matches – indeed to encourage them to do so, and to acknowledge that at public venues there will be ambient noise, it has been agreed that the general provisions of Squash Rule 13.1.3 (distraction) will not be applicable for competitive events where crowd interaction and other general noise are present. Players will be expected to carry on and not stop, and referees will not call for quiet in respect of general audience and venue noise.
Exceptions would be where very loud, surprising and isolated distractions occur, but lets will not be given to players who stop playing during a rally except in these exceptional circumstances.